HOW IT IS DONE ?
When you outsource to SPC solutions you can be assured of the success of your project.
- Free Trial of the service: When you first outsource to us, we will start a free trial period that will minimize your outsourcing risks. After the completion of the trial, you can evaluate our performance and decide if you want to outsource your entire project to us.
- Project transition: In this phase, we will implement a "Process knowledge transfer methodology" that will ensure the seamless transition of your project to our organization. Our efficient project transition minimizes the risks in outsourcing.
- Project management: During the project and till its completion you will have a single point of contact that will be responsible to communicate to you and manage every phase of the project.
- Customer relationship: When you outsource to us you can be assured of the very best in customer relationship management. During the course of the project, we will take feedback from you on a regular basis and implement the same in your project.
Yes. When you outsource to us you be assured of saving more than 40-50% of your operating costs. Although we provide our customers with cost-competitive services, we do not compromise on quality.
We are seasoned professionals who understand the value of time. It is our policy to respond to any mail within 24 hours and indicate the approximate time of providing practical and personalized solutions. So, we can say with surety that we deliver within a fast turnaround time.
We only recruit people who are Chartered Accountants, MBAs, graduates and Article assistants. We hire only qualified and experienced professionals to ensure that we provide our customers with quality solutions.
This situation arises all the time. For example a restructuring or change of personnel may lead to your decision to de-outsource a process. We expect to be able to transition a process back to you and your staff quickly. How quickly depends on the amount of training or transitional support required, but in most cases a month is ample time.
From nothing to very little. Source documents and data are transmitted to our office via dropbox. Reports and documents are available over the internet or e-mailed to you. Checks to be signed are delivered to you by courier. Your account representative will be available at your site as appropriate. Usually once or twice a week is adequate.